Frequently Asked Questions

What NDIS support services do you offer?

We provide tailored support services for individuals with disabilities under the NDIS framework. Our services include personal care, supported independent living, community participation, positive behaviour support, therapeutic services, and daily living assistance.

How do you personalize support?

We collaborate with clients and their families to create individualized support plans that reflect their unique needs and goals. We start with a thorough assessment and consultation, involving the client and their family. Together, we set goals and create a tailored support plan that adapts as needs and aspirations change.

Who can access your services?

Person-centred care means putting each individual at the centre of their support. We work closely with clients and their families to develop personalized plans that reflect their preferences, choices, and aspirations, ensuring they have control over their care.

What is your approach?

We believe in a person-centred approach, focusing on each client's strengths and aspirations.

Can you help with supported independent living?

Yes, our team consists of qualified, highly trained, and experienced disability support workers. They have expertise in NDIS guidelines, behaviour support, community engagement, medication management, and more.

How do you ensure open communication with clients and families?

We help clients participate in local activities, access community resources, and build social connections. Our goal is to enhance community inclusion and help every client lead a fulfilling, active life.

What is person-centred care?

You can contact us directly by phone, email, or through our website. Our team will guide you through the process, help you understand your NDIS plan, and explain how we can support you.

Are your staff qualified and experienced?

Absolutely. We assist clients in supported independent living arrangements, providing personal care, household support, meal preparation, medication administration, and skills development.

How do I know if I’m eligible for your services?

We value open and honest communication. Our team regularly consults with clients and families, encourages feedback, and provides clear updates to ensure everyone is informed and involved in decision-making.

How do you support community engagement?

If you have an NDIS plan or are seeking NDIS support, you may be eligible. Contact us, and our team will help you understand your eligibility and the next steps.